AV Junction Inc.

CODE OF CONDUCT

Summary

AV Junction is committed to providing the best user experience for both AV Companies and AV freelancers. This code of conduct is based upon industry standard best practices to ensure successful job implementation and to uphold trust, respect and fair play on our Platform. Any user in breach of this code of conduct will be subject to disciplinary action.

User Behavior

  • I will comply with the AV Junction Terms of Service and Privacy Policy.
  • I will conduct myself ethically and with integrity.
  • I will agree to only do work I am capable of providing.
  • I will use the Platform for audio visual industry work only.
  • I will register as an AV Freelancer only if I am qualified to do so.
  • I will register as an AV Company only if I am qualified to do so.
  • I will treat all users with respect.
  • I will not harass, bully, or discriminate other Users.
  • I will not falsify any information I provide.
  • I will not engage in illegal activity.

User Content

  • I am responsible for all content posted.
  • I will only post content that is appropriate for the Platform.
  • I will not post content that is illegal, obscene, or pornographic.
  • I will not post content that is harmful to any user or the AV Junction Platform, such as viruses or malware.
  • I will not post content that is harmful to the reputation of AV Junction.

User Confidentiality

  • I will not disclose or freely distribute any information (or documents attached to Work Orders) obtained while using the Platform, such as customer details.

User Quoting and Negotiation

  • I will quote pricing during negotiations that is fair and relative to audio/visual industry standards.
  • I will not underprice a fixed price, hourly or day rate to avoid Platform fees.

AV Job Performance

  • As a Freelancer:
    • I will complete all work as prescribed in the work order created.
    • I will ensure that my workmanship is of the highest quality according to my ability.
    • I will be presentable at all times during the job, and will wear any AV Company branded t-shirts.
    • I will be punctual and respectful onsite at all times.
    • I will ensure cleanliness onsite.
    • I will provide progress reports and pictures to update AV Company.
  • As an AV Company:
    • I will provide all necessary documentation (i.e. drawings, sow) for the freelancer to provide the work.

Payments

  • As a Freelancer:
    • I will not process payments outside of AV Junction, whether it is in the form of making payment or receiving payment.
    • I will not exchange money in relation to the services I offer through AV Junction.
    • I will provide honest and timely hourly and day rate invoicing to the AV Company.
    • I will only submit milestone completion invoices on fixed price contracts if and when the milestone has been completed.
  • As an AV Company:
    • I will not process payments outside of AV Junction, whether it is in the form of making payment or receiving payment.
    • I will not exchange money in relation to the services I offer through AV Junction.
    • I will be honest, fair and timely with approving all payments.

Ratings and Reviews

  • I will be honest and fair when providing ratings and reviews.
  • I will provide ratings and reviews based on job experience and no emotional bias.
  • I will not engage in personal attacks, unfair criticism, or other unprofessional behaviour.

Fraud

  • I will not engage in fraud.

Spam and Outside Contacts or Advertising

  • I will not use the Platform to spam or advertise services outside of the Terms of Service.
  • I will not use the Platform to obtain names and/or databases to solicit potential clients, companies, freelancers, or for any other purpose outside of the Platform.

Non circumventions

  • I will not circumvent the Platform to avoid paying the fees due to AV Junction.
  • I will not use the system to obtain names and information and contact those Users directly and privately outside of the Platform.