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AV project managers have enough to worry about on a regular basis, with multiple integration projects on the go and making sure that milestones are met for all of them. In additions, AV project managers must keep freelance technicians on track and ensure that communication flows continuously between their company and their clients. Many an operation has gone awry due to a lack of communication.

Think about an instance where freelance technicians didn’t (or couldn’t) update you on their progress. Or what about when new technicians needed extra training on the job requiring your advanced technicians to take time out to train them. You need to know from the start if you have hired technicians that have the credentials needed to execute installation and integration tasks efficiently. That’s where utilizing installation microcredentials from InfoComm can save you time and money!

What are installation microcredentials? They’re a great new program of digital badges from Infocomm that verify that AV techinicians have been taught about basic best practices for the industry.

Want to know more about how these microcredentials can help you optimize your talent sourcing and streamline your AV projects? Read on then.

A Foolproof Way to Confirm Hard Skills

By registering and mastering essential techniques through online classes for pulling cable, terminating cable and mounting equipment, new technicians will gain a visual representation in the form of a digital badge to display on their professional profiles. These digital badges will act as a seal of approval that AV project managers can’t miss.

Before microcredentials’ existence, it was an unfortunate fact of hiring talent in a competitive market that managers had no standard way to gauge a candidate’s hard skills. Some candidates might neglect to mention that they don’t have specific installation skills, or might fudge their practical experience here and there to land a position. Whatever the case may be, unless you have the extra time (which you probably don’t with all those projects on deck) to run a practical interview, you’re often in the dark as to quantifying a candidate’s hard skills.

Less Time Spent Onboarding

Installation microcredential programs minimize the time that might be spent onboarding new candidates. For one thing, your advanced technicians don’t have to block off large chunks of their schedule to train new technicians and newbies will have enough practical experience that learning by proxy will be much simpler for them.

Installation microcredential programs from InfoComm don’t just demo best practices, they include hands-on activities for student technicians to perform for pulling and terminating cables. That’s why the digital badges that technicians earn have some weight behind them. Achieving a microcredential means that a technician has some practical experience under their belt.

AV instructors of installation microcredential courses also ask that student technicians send photo or video proof of your hands-on work. Instructors will then review and approve of whether the work was done proficiently. New technicians fresh out of a course will have constructive feedback and confidence that they can successfully transfer their skills to the worksite.

Microcredentials Instill Best Practices for Onsite Communication

AV project managers know that the most successful projects are ones that have continuous updates and documentation of milestone work. A lot of time and money is often wasted when technicians don’t bother to send photos and communicate milestones to managers. Managers need to be able to regularly send updated info to clients and confirm buy-in for the next phase of a project. Lack of milestone info could lead to extra meetings and costly purchase orders.

Microcredential courses instill the values of constant communication and showcasing finished project work. New technicians with microcredentials will be more likely to keep managers updated on milestones, ensuring that projects are run according to schedule and resources.

Consider making microcredentials from InfoComm an essential part of your hiring process. These badges could make the difference between a successful integration operation and an unsuccessful one.


Paul Weatherhead

Paul Weatherhead

Prior to founding AV Junction Inc., Paul worked for a tier one AV systems integrator in an operational management capacity for 10 years. His knowledge and experience have helped him oversee hundreds of system integration projects in a variety of industries. Paul’s leadership skills as matched by his sense of humour and easygoing nature. When he’s not at work, you can find him outdoors, exploring new places or spending time with family and friends.

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