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Posted by: Paul Weatherhead



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It takes a lot of multitasking and big-picture thinking to keep operations running smoothly at an AV company. On any given day, an AV project manager will be handling equipment deliveries, budgeting, and schedules to ensure clients have their projects completed on time. Before all of this organizational work can get underway, however, you need to hire the necessary talent to make your AV solutions possible.

When you have multiple clients with complex projects on the go, you’ll find this is when it becomes difficult to land enough highly skilled technicians. The nature of today’s AV industry is highly competitive since companies have caught on that digital transformation is an ongoing process. Every AV project manager should have an arsenal of best practices that can carry them through both busy and slow seasons.

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To assist you in building that arsenal, find below hiring best practices that are vital to your recruitment strategy.

Prioritize Access to Highly Skilled Freelancers

Today’s market is a gig economy, and that won’t be changing anytime soon. As of 2020, Intuit reports that freelancers will make up over 40 percent of the US workforce. This statistic is a blessing in disguise for an AV project manager’s hiring practices. 

Think about your typical AV team for a project—you need not just highly skilled technicians, but programmers, design engineers, drafters, and specialists for specific installations. You can’t rely solely on your in-house team for multiple projects in different locations. 

To keep up with the demands of the AV industry, especially during busy seasons, you need to prioritize having access to a steady stream of talent. You’ll want global access, ideally, so that you can hire for both local projects and those that are from international clients as well. 

An online AV freelancer marketplace can cover these bases for you and offer tools to help you find specific candidates fast, which brings us to our next best hiring practice.

Manage and Encourage Healthy Freelancer Relationships

AV project managers require trusting relationships with freelancers, as many of these freelancers will be onsite and unable to be reached in person in most instances. You must ensure your freelancers are reliable from the start of your partnerships, which really just comes down to what tools you have at your disposal to do what you do best: manage. 

The online AV freelancer marketplace has several tools to encourage trusting freelancer relationships. First and foremost, there’s a system in place for easily reviewing and comparing quotes and negotiating payment preferences. When signing a work order, professional freelancers want to know what the exact terms of the contract are, and they want you to keep the lines of communication open to ensure expectations are met. 

Speaking of communication and expectations, the AV freelancer marketplace also has a streamlined work order creation tool and a centralized messaging centre for updates. AV project managers and your freelancers should be clear what’s required at each stage of the project, what documents they’ll be privy to, and how to report milestone updates.

Assure Freelancers Secure Payment Terms

So, you now know where and how to land the qualified talent you need. What’s next is assuring your new technicians that you have their backs and appreciate their skills and experience. Poor contract administration impacts not just your freelancers by leaving them vulnerable to missed payments, but it impacts your business reputation and sullies the trust you’ve worked hard to gain with your skilled freelancers.

Make sure you set up secure payment terms before work starts on a project. Establish the rate and have a clear outline for milestone progress billing. That way, there’s no confusion as to when your freelancers will receive their payments and at a fair rate you both decided on.

 With these best hiring practices, all AV project managers will be set to find and hire freelancers!


Paul Weatherhead

Paul Weatherhead

Prior to founding AV Junction Inc., Paul worked for a tier one AV systems integrator in an operational management capacity for 10 years. His knowledge and experience have helped him oversee hundreds of system integration projects in a variety of industries. Paul’s leadership skills as matched by his sense of humour and easygoing nature. When he’s not at work, you can find him outdoors, exploring new places or spending time with family and friends.

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