As an AV project manager, you know what success looks like when you’ve performed well for a client. The project is finished on time, to the order, and there’s been little to no feathers ruffled if your technicians were operating in a client-occupied space. Not to mention, you’ve remained well within your labour budget.
Are you knowledgeable of what exact steps it takes to ensure you can reach AV project management success though?
If you want to know what strategies are best for producing successful AV projects often, then keep reading. We’ve gathered five strategies that are guaranteed to boost performance.
1. Hire Freelancers from a Global AV Marketplace
You’ve probably heard that hiring freelance technicians is becoming more necessary as the demand for digital transformation has soared in the last few years. The AV market has become a lot more competitive, especially if we’re talking on the local level. Your company can’t always rely on the same go-to team that everyone else is calling on during busy seasons.
When you hire freelancers, you need to access a global online marketplace of talent. This will ensure you not only have enough skilled manpower for your AV projects but can also complete more international AV projects and expand your network.
2. Produce Work Order Contracts for Each and Every Freelancer
One of the biggest obstacles to AV project management success is trust, or the lack of it, between you and your AV team. You must build a solid rapport with your freelancers early on in your AV projects, especially considering you won’t always be able to manage them in person.
One of the best strategies for building trust and simplifying the process of working with your freelancers is to produce work order contracts for everyone you bring onboard. Thorough work order contracts are worth their weight in gold considering all the resources and financial risk involved in practically every AV project.
If you hire freelancers through a global online marketplace, you’ll have tools to easily produce detailed work order contracts.
3. Always Have Secure Payment Terms
Make it one of your best practices to never hire freelancers without first setting up secure payment terms. Without such terms, you’re opening the gate for all sorts of potentially unpleasant situations like late and egregious invoicing from your freelancers or late payments.
When you hire freelancers from a global AV marketplace, ensure the platform has the means to set up secure and easy payments, both locally and internationally.
4. Keep Ongoing Communication
Your AV technicians must be crystal clear on the scope of the work they’re completing. While you don’t want to give the impression that you’re the monkey on their back throughout a project, you should encourage two-way feedback. Such feedback bolsters team confidence and keeps milestones on track with conscientious planning.
5. Emphasize Professionalism
Another goal of ongoing communication is also part of this next strategy of making professionalism a focal point of service. Your brand and its standing in the AV industry are directly impacted not just by the implementation of project solutions but how they’re implemented.
Have your AV freelancers wear your brand t-shirts onsite to reinforce the importance of customer satisfaction and how their professionalism reflects back on the company. Demonstrating accountability is just as critical for AV project managers as it is for freelancers.
These strategies provide you with an infrastructure that will facilitate consistent AV project management. Continuously improving your management skills is part of the project manager’s survival guide in today’s competitive AV industry.