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Posted by: Paul Weatherhead



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AV professionals must commit themselves to lifelong learning and improvement of their skills to remain top candidates in the industry. One way AV professionals can gain multiple skills quickly is by training with new technologies.

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When you learn new technologies, you purposely disrupt your traditional modes of thinking, forcing yourself to expand your problem-solving toolkit. This learning strategy works for technicians, managers, and consultants alike.

SMART technologies are reinventing project management and design meetings. With interactive, cloud-enabled whiteboards and attendant software for dynamic notetaking, SMART technologies are all about collaboration and efficiency. AV training for such technologies will enable you to learn five vital AV skills.

1. Organization

AV integration projects generate a lot of information, both physically and digitally. Whether you’re a freelance technician trying to track down all relevant design documents and schematics or a project manager struggling to collate all necessary project documents for a key stakeholder meeting, organizational skills are something AV pros can’t have enough of.

Learning how to use the SMART Kapp whiteboard that can sync digital notes with people’s mobile phones or SMART Meeting Pro software, which allows you to save all annotations made on project documents in various programs, can greatly improve your organizational skills.

These technologies bring a more intuitive, human touch to presenting and generating meeting notes, as well as distributing key project documents.

2. Communication

Without customer communication that is equally as strong as your organizational skills, your AV design will suffer. Great AV design is achieved by staying open to feedback at every stage of a system’s implementation so that each iteration satisfies more and more of the stakeholders’ needs. 

Learning about SMART technologies improves your communication skills because it gives you more tools that make disseminating information easier. You can write or draw on the SMART Kapp, for instance, which accommodates both visual thinkers and verbal thinkers. You can also take snapshots of notes or diagrams created with SMART technology, which allows you to share the results of a fruitful design meeting in a fast and effective way.

3. Leadership

This skill occurs as a culmination of improving the first two skills. Being able to organize the different elements of an AV project and communicate them to all parties involved is key to good leadership. One Harvard study even defines leadership as a conversation, with smart leaders being those who can naturally communicate important tasks to their colleagues.

When you learn new technologies inside and out, you’ll be able to train and educate people more effectively. Whether you’re the head technician or a project manager, if you become a certified expert in productive SMART tech, you become better at helping others complete their tasks.

4. Collaboration

Building off the last skill, the clearer your goals become through effective communication and leadership, the easier collaboration becomes. When everyone in an AV project knows what they need to do and communication is free flowing, teamwork is encouraged.

SMART technologies teach you how to share and collaborate on AV design work. Since these technologies can be accessed through mobile devices or saved to USBs, teamwork can happen even when technicians or consultants are offsite.

5. Time Management

A final skill acquired by training in SMART technologies is becoming efficiency when completing AV tasks. When your project management and design processes are streamlined, you become proficient at predicting how much time must be allocated for each task in AV integration.

Being an expert time manager is essential to an AV project manager’s survival, but it also underscores how important effective communication and collaboration are to AV integration.

The bottom line is that AV training for new technologies enables you to complete more successful AV projects.


Paul Weatherhead

Paul Weatherhead

Prior to founding AV Junction Inc., Paul worked for a tier one AV systems integrator in an operational management capacity for 10 years. His knowledge and experience have helped him oversee hundreds of system integration projects in a variety of industries. Paul’s leadership skills as matched by his sense of humour and easygoing nature. When he’s not at work, you can find him outdoors, exploring new places or spending time with family and friends.

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