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AV companies need to have a variety of freelance technicians on their teams in order to deliver diverse solutions to clients. There are all kinds of clients these days, after all, and you should be prepared to put together teams for large-scale corporate or broadcast projects as well as smaller-scale home theatre projects.

Download "AV Project Managers: How to Find & Hire Freelancers" Whitepaper 

AV technicians are skilled at dealing with the components that make up your AV system designs, and they are essential to every solution your company is hired for. That being said, you’ll want to be capable of readily spotting top AV technicians, as there are many of them out there these days.

Read on for five skills you should seek in an AV technician.

1. Excellent Organizational Skills

This first skill category might seem broad, but there are specific organizational skills that will affect an AV technician’s performance more than others. First of all, make sure an AV technician can present relevant past experience regarding organizing the tools and the equipment they install and fine-tune. Trust us when we say you’ll want a technician who’s skilled at AV equipment rack design.

Another key marker will be whether they have a reputation for keeping project documentation and updates straightforward. There’s nothing worse than poor admin organization for stalling the progress of an AV project.

Speaking of which, organizational skills should also be measured for time management. Look for an AV technician known for expert coordination of tasks.

2. Industry-Standard Certifications

AV technicians are the ones who directly handle the technology that comprises an AV system. You should definitely ensure they are as knowledgeable as possible about various industry-standard products and their compatibility. Seeking industry-standard certifications is one way to distinguish top talent among technicians. Since many industry manufacturers and associations are offering digital training and certifications, it’s easy to spot which technicians have a competitive edge. 

Industry-standard certifications are also markers for other essential hard and soft skills discussed in this blog, as many digital certifications are flexible and require perseverance to earn.

3. Excellent Written and Oral Communication

Clear and concise communication, whether in text or by phone, is the grease to the wheels of progress in a project. Your equipment techs should be capable of demonstrating (early on in the hiring process) the ability to keep their communication consistent and easily digestible.

During an AV project, your equipment techs will be among those who need to provide the most frequent updates, as they will be intimately aware of vital information you will need to pass along to stakeholders of the project.

4. Critical Thinking

AV technicians absolutely must possess this skill, as should all others on your AV team. We can’t stress how important this skill is for successful completion of AV projects, as it’s the key to so many stages. Since technicians handling equipment will need to solve multiple interconnected problems throughout the project, it’s imperative they possess proficient critical thinking skills.

This skill ties into the last skill we will discuss and determines whether a technician will be proficient at it.

5. Quality Control Analysis

AV technicians should be adept at running signal, audio, and visual testing. If not, then you’ll never be able to guarantee your clients an AV system with high performance. Equipment techs should know how to test run, troubleshoot, and update an AV system as needed. Critical thinking will enable them to pinpoint issues and root them out before a system goes live.

These five skills aren’t specific to just equipment experts, though. Remember them when you’re hiring any and all AV technicians. They’re markers of top talent!

10-tips-hiring-av-technicians

Paul Weatherhead

Paul Weatherhead

Prior to founding AV Junction Inc., Paul worked for a tier one AV systems integrator in an operational management capacity for 10 years. His knowledge and experience have helped him oversee hundreds of system integration projects in a variety of industries. Paul’s leadership skills as matched by his sense of humour and easygoing nature. When he’s not at work, you can find him outdoors, exploring new places or spending time with family and friends.

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