There’s a growing trend in North America that points to self-employment as the way of the future. While AV integration is growing in popularity as a line of work for the technically inclined, it’s still a niche job market. This means freelance technicians face a fair amount of competition. It can be hard to locate a steady stream of projects for freelancers, whether via their network or online.
If you want the work to come to you, then you need to be certain you have the right certifications and experience! With that sentiment in mind, here are 3 must-haves for an audio-visual technician resume.
1. Practical Experience with a Variety of Industry Standard Technology
While this first point may seem like a given for an audio-visual technician resume, have you truly spent enough time with the latest in industry-standard technology? As a freelance AV technician, you’ll be working with a variety of different hardware and software. A lot of companies are trending towards having centralized AV delivered and stored via Internet Protocol (IP) and the Cloud, respectively, with controls handled by Bluetooth beaconing. Do you know about the current operating systems for Mac and PC?
If you’re new to the field, make sure you have at least a modicum of practical experience with industry standard technology. Make sure to list any relevant certifications you have in tech on your profile (which is free to set up and takes minutes). There will be job postings for all skill levels and once you’ve landed a few projects at the entry level you’ll find that your resume will expand in this area in no time.
2. Excellent Customer Service Skills
Once you’ve started to land a few projects to work on, your customer service skills will immediately be put to the test. Being onsite on time consistently, keeping both your customers and your managers updated on progression and milestone work, and being able to troubleshoot technical issues on the fly are all pertinent to excellent customer service.
Some recurrent complaints by AV project managers in the past with AV freelancers have had to do with sparse communication that results in tension between the freelancer and the client. Don’t be that freelancer that gives the client the wrong impression: You are the onsite representative of your employer and when you communicate poorly it reflects on their company’s reputation.
If you can list with confidence on your audio visual technician resume that you have excellent customer service and leadership skills, this will greatly increase your marketability.
3. Time Management Skills
You must be a self-starter as a freelance AV technician, because many projects you will work on with have tight deadlines. Sometimes you will be working with a team, depending on the size on the project, but sometimes you’ll be on your own. The project managers you work with are often working on multiple projects for different clients at any given point in time. It means a lot to your employer to complete milestone work in a timely manner.
Already have these must-haves on your audio-visual technician resume? Make sure that you set up a profile today and start attracting job opportunities.